Solve support requests
3× faster
Live chat with voice, video, and files. Shared email inboxes. Visual co-browse. AI that resolves on its own. Auto-translate in 194 languages. All in one native dashboard.
Support tools are broken
Most teams cobble together three or four tools. Conversations get lost. Context disappears. Customers wait.
Scattered tools
Chat in one tab, email in another, CRM in a third. Your team wastes hours switching context instead of helping customers.
Slow resolution
Without co-browse and visual context, agents play 20 questions. Simple issues take 15 minutes instead of 2.
Language barriers
International customers write in their language. Your team can't read it. You lose the deal or frustrate the user.
Everything your team needs. Nothing it doesn't.
Six products, one dashboard, zero tab-switching.
Live Chat
Text, voice notes, video, images, and files — with typing indicators and read receipts.
Shared Email
Connect Gmail and Outlook. Collaborative drafts, internal notes, and @mentions.
Visual Assist
See your customer's screen. Annotate, remote control — all end-to-end encrypted.
Luca AI Agent
Resolves conversations autonomously. Learns from your knowledge base.
Auto-Translate
194 languages, both ways, in real time.
Platform API
REST API, webhooks, and JavaScript SDK.
The lightest widget on the market
At 45 KB gzipped, Helpr's chat widget loads instantly — without slowing down your site. One script tag, zero config.
- Text, voice notes with transcription, video, and files
- Typing indicators and read receipts
- Visitor tracking with page, referrer, and UTM data
- Email continuity when visitors leave
See what your customer sees
Stop asking "can you describe the page?" — see their screen in real time, annotate, highlight, or take control. All end-to-end encrypted.
- Real-time co-browse — no downloads or extensions
- Annotation toolkit: pencil, highlighter, shapes
- Remote control with explicit consent
- PII auto-masking for sensitive fields
Luca resolves conversations autonomously
Train Luca on your knowledge base, FAQs, and custom API tools. It handles the repetitive questions so your team focuses on what matters.
- Learns from knowledge base, URLs, and documents
- Two modes: assist agents or reply directly
- Custom API tools for account lookups and actions
- $0.50 per resolution — only pay when it works