Build the best CX.
Start for free.
Per-agent pricing. AI resolutions at half the cost of Intercom. No long contracts.
Free
Try everything. No credit card.
- 1 agent
- 1 team
- 1 shared email inbox
- 25 AI resolutions / mo
- 50 translations / mo
- 10 co-browse sessions / mo
- 100 conversations / mo
- Encrypted at rest
Basic
For growing support teams.
- Unlimited agents
- 2 teams
- 2 shared email inboxes
- Collaborative drafts
- 100 AI resolutions / mo
- 2,000 translations / mo
- API + webhooks
Pro
For multi-brand operations.
- Everything in Basic
- Unlimited teams + inboxes
- 300 AI resolutions / mo
- 5,000 translations / mo
- SSO / SAML
- Custom widget branding
- Priority support
Enterprise
Custom limits. Full control.
- Everything in Pro
- Negotiated AI + translation
- Dedicated CSM
- SLA with uptime guarantee
- Custom encryption keys
- Onboarding + migration
Pay only for what you use
Every plan includes AI resolutions, translations, and secure email. Go over your limit and pay-as-you-go kicks in — no interruptions.
Common questions
An AI resolution is when Luca fully handles a customer conversation without human intervention. If Luca hands off to a human agent, it doesn't count — you're only billed when AI solves it independently.
Yes. Switch to annual at any time and receive a prorated credit. Switching from annual to monthly takes effect at the end of your current term.
Service is never interrupted. Pay-as-you-go pricing kicks in automatically. You'll see overage charges on your next invoice.
Yes. Contact us at [email protected] and we'll work out a plan that fits your budget.
No. All plans include free onboarding. Enterprise customers get dedicated onboarding and migration support at no additional cost.