One dashboard.
Every channel.
Live chat, shared email, AI agent, co-browse, auto-translate, and a full API — all native, all in one place.
Real-time messaging with superpowers
Text, voice notes with Whisper transcription, video, images, and file attachments. The lightest widget on the market at 45 KB gzipped.
- Typing indicators and read receipts
- Visitor tracking with page, referrer, and UTM data
- Email continuity when visitors leave
- Multi-company with per-team branding
Collaborative inboxes for your whole team
Connect Gmail and Microsoft inboxes. Collaborative drafts, internal notes, @mentions, collision detection, and thread-level encryption — all in the same dashboard as chat.
- Gmail and Outlook integration
- Collaborative drafts with version history
- Internal notes and @mentions
- Send later, snooze, and undo send
Send sensitive data without leaving the inbox
Secure email keeps the message body and attachments in an encrypted vault — the recipient gets a notification with a link, verifies their identity, and reads the content in a protected thread. Nothing sensitive ever sits in their mailbox.
- Encrypted vault — message never lands in recipient's inbox
- Email verification before content is revealed
- Time-limited access with configurable expiry
- Secure reply thread with full audit trail
- File attachments included in the secure thread
See what your customer sees
Real-time co-browse, annotation, and remote control — all end-to-end encrypted with ECDH + AES-256-GCM. No downloads, no extensions.
- Split-screen co-browse from inside the chat
- Annotate, highlight, and draw on their screen
- Remote control with explicit consent
- PII auto-masking for sensitive fields
AI that actually knows your product
Train Luca on your knowledge base, FAQs, and custom API tools. It handles the repetitive questions so your team focuses on what matters.
- Four knowledge layers: URLs, files, text, auto-populate
- Assist mode or fully autonomous reply mode
- Custom API tools for account lookups and actions
- $0.50 per resolution — only pay when it works
Every language. Zero effort.
Visitor writes in Japanese, you read it in English. You reply in English, they read it in Japanese. Automatic, bi-directional, real time.
- 194 languages supported
- Auto-detect visitor language from first message
- Original text preserved — click to reveal
- Works across chat, email, and all channels
Build on helpr. Don't just use it.
A mature JS SDK for your frontend, a Data API for visitor context, a Platform API for backend integrations, and webhooks that fire on every event.